Trustindex verifies that the original source of the review is Google. Dennis and his team are the gold standard of customer service in a time when customer service is nearly nonexistent. We replaced all of the windows in our house with Zen Windows and it immediately improved the exterior look of our home, and of course dramatically improved the look of our interior. I can't say enough about this company and the quality level of communication we received.Trustindex verifies that the original source of the review is Google. Highly recommend Zen Windows of St Louis for your replacement windows. No high-pressure sales tactics. The owners are professional and awesome to work with. The two installers did a professional job installing the windows, protecting my home and completing a spotless cleanup as they worked in each room.Trustindex verifies that the original source of the review is Google. IF you are considering purchasing vinyl replacement windows, I highly recommend Zen Windows of St. Louis. They will give you an estimate without a sales person coming to your home. You send them the measurements of the windows and they will tell you the cost. If you decide to move forward with them, they will send a person to more precisely measure your windows before they order the windows. Their sales person you will interact with on the phone is just the nicest man. He will answer your every question or have the owner call you if he does not know an answer. The guys who installed our windows covered all of our floors before they started work and cleaned up thoroughly. They even cleaned the windows before they left. They were very nice guys who did excellent work and were easy to interact with. The windows have a lifetime transferable warranty.Trustindex verifies that the original source of the review is Google. Either in person or by phone I have communicated with Dennis, Rhonda, Eddie, Darrell, Kevin, and Adam. Eddie and Darrell spent 3 days removing and replacing 26 very badly aged windows. My communications with everyone have been positive. I did not have to withstand a two or three hour demonstration of windows in my house, but was still able to have all of my questions and concerns answered and in a respectful manner. The process was not difficult. I asked several questions during the installation process and they were all answered completely, kindly, and without hesitation. Eddie and Darrell encountered more than one tricky situation as the house was built 30 years ago and had its challenges, but they made everything great!Trustindex verifies that the original source of the review is Google. Everything with Zen was relaxing and pleasant from start to finish! The initial estimate was so easy with no hard sale tactics or long pitches like some of the other estimates we pursued. The team at Zen were highly responsive and communicative throughout the decision-making and ordering process about what kind of windows we wanted in our home. The windows came in on time and were installed promptly. The install team clearly knew what they were doing too! They kept our home clean and safe throughout the install, and were incredibly efficient. The final product looks great. We have a few other contractors coming through our home for other projects, and already a couple of them have remarked on the quality and aesthetics of our windows without prompting! I can't wait to see how the windows themselves wear and operate over time. Zen, thank you! Very, very pleased!Trustindex verifies that the original source of the review is Google. This company is phenomenal and the SoftLite windows they offer are aesthetically pleasing, great quality and very reasonably priced. I thoroughly researched window installation companies as well as window manufacturers before moving forward with Zen Windows of St. Louis. I had 10 windows installed yesterday, including 4 fixed/picture windows and 6 casement windows. Now that the process has been completed, I can confidently say that Zen is a really wonderful company and I’m so glad I went with them. I had a positive and friendly interaction with every person I came into contact with at Zen, including Adam who patiently answered all of my questions and prepared the quotes, Kevin who came to my home to measure, Dennis who is an owner and called me to confirm my window order, Rhonda who is an owner who contacted me to schedule the installation, and Eddie and Darrell who came to my home to do the installation. The windows are stunning and, again, everyone at Zen is very friendly. Their customer service is top notch. The whole process was a pleasant experience.Trustindex verifies that the original source of the review is Google. While researching replacement windows I kept hearing great things about Zen Windows and Dennis & Rhonda Riley. I didn’t want to be held hostage by a salesperson who refused to take no for an answer and I didn’t want to feel like I was paying for a fancy informercial, or brand x night at the ballpark,I just wanted a quality window at a reasonable price, so I decided to give them a look. I’m sure glad I did, everything they claimed in their advertising is 100% true! From the quote within minutes, to talking directly with the owner every step to make sure you get exactly what you want, to the installation team who was warm, friendly and a pleasure to have in my home. The windows are among the best in the industry and Dennis provides you with the links to his manufacturers so you can research them for yourself. Last but not least, they don’t ask for any money until the job is completed and you are totally satisfied. Can’t beat that!Trustindex verifies that the original source of the review is Google. They did a great job on installing our windows and they worked quick and efficently.Trustindex verifies that the original source of the review is Google. Awesome job from start to finish. Would highly recommend Zen Windows. Eddie and Darrel did an awesome job on the installation and clean up, and Dennis, Adam and Rhonda made the administrative part smooth and effortless. Answering all questions clearly and quickly.
